Service you can trust
Our worldwide service offerings extend beyond just new product sales are characterized by the high level of competence of our employees. Our teams consist of experienced specialists from our industry; highly trained mechanics, technicians and engineers are here to assist you on a personal level for all your necessary repairs, system optimizations, conversions and regular inspections.
At VULKAN we hold ourselves to the highest standards so that we can perform for you day in and day out. Innovative and custom designed and developed monitoring systems enable us to monitor the installed couplings around the clock. These systems offer several distinct advantages: Failure avoidance, early detection of rapid changes in the system operation, as well as the prolonged service life of our products. To fully support you we have fast delivery of spare parts, offer customer-tailored training seminars geared towards the individual needs of our customers, state-of-the-art measurement analysis and troubleshooting, as well as maintenance contracts, along with a 24/7 hotline to round out the After Sales Services by VULKAN.
Benefit from low costs and reliable availability through highquality, class approved couplings in conjunction with certified service directly from us, the manufacturer – the world market leader.
Our experienced service team is available 24 hours a day and will be on site for you as quickly as possible if necessary. To support you as a trustworthy and competent partner and to minimize machine downtimes and operational interruptions, we offer a comprehensive range of After Sales Services for our products.
The VULKAN emergency service is ready for action at any time with the following scope of services:
- Rapid damage assessment on site
- Fast and efficient spare parts supply
- Emergency repairs on site, on board… anywhere
- Installation of spare parts
- Comprehensive troubleshooting support for detecting system-related faults
24/7 Hotline: +49 178 892 217